Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main Responsibilities

The Special Audits & Preventive Assurance Manager is responsible for using technology, data analytics and algorithms to identify and prevent fraud and financial abuse that may occur within the organization (Central entities and 14 countries of operations). Additionally, the person is responsible for leading and conducting investigations of potential abuse, preparing reports, communicating findings to senior management, human resources, legal counsel, and recommending corrective actions relating to internal control failures.

He / She shall: 

• Carry out the vision and mission of Special Audits, Forensic and Preventive Assurance to prevent, detect, and investigate fraud, business wrongdoings, and financial abuse within the company


• Leverage existing tools and develop new ones to proactively identify potential frauds


• Gather, review, and analyze data in support of the mission


• Identify, and clearly define forensic issues and root causes, recommend improved internal controls and business processes, and ensure that corrective action plans are developed


• Promote a zero-tolerance control environment where fraud or noncompliance is unacceptable


• Manage whistleblower channels and conduct reviews to address allegations of fraud raised within the company or by third party


• Conduct internal investigations of alleged or suspected violations of laws and corporate policies, including theft, fraud, embezzlement, conflict of interest, collusion, kickbacks, and records falsification


• Prepare clear, comprehensive special audit and investigation reports in a timely manner


• Prepare work papers to adequately document investigations performed with supporting evidence for all forensic findings


• Provide effective recommendations and solutions to identified issues; ensure business agreement, and follow-through


• Assist in Special projects as assigned

 Position

• We are hiring a Special Audits & Preventive Assurance Manager


• Reporting to the Group Head of Internal Audit


• Based in our Porto office in Portugal.

Required Skills

• Bachelor’s degree, preferably in Computer Science, Accounting, Finance or equivalent


• CPA/ CFE/ CFA /CIA certifications desired


• 7-8 years of total work experience, of which at least 3 years relating to the investigation of extensive, complex, detailed and confidential matters


• Proficient in Excel, PowerPoint and experience with data analytics tools such as ACL, SQL preferred


• Previous experience in Revenue Assurance & Fraud Management function is a plus


• Capable of developing a continuous auditing module and automating fraud alerts based on data analytics


• Strong work ethic with a commitment to continuous improvement in a dynamic and changing environment that strives to exceed expectations


• Bilingual speakers preferred (French, English)


• Excellent written and oral communications skills, including the ability to present forensic findings in an objective and unbiased manner


• Interact well with different people and able to work in a multi-cultural environment


• Excellent organizational and prioritization skills with the ability to handle multiple tasks under stressful conditions


• Strong leadership and analytical skills, and ability to work independently and in a team environment. 


• Willing to travel a minimum of 50% (international travel)

 We Offer:

• Competitive compensation package as per the company policy


• Comprehensive health insurance for the employee and family as per the company policy


• Location: Porto (Portugal); with 50% to 60% travel time to our countries of operation


• Quick career progression driven by periodic performance appraisal

Please send your CV in English. CV in other languages will not be considered.