Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. 

Responsibilities

The primary responsibility for this position includes both development and systems analysis for Jumia applications to implement business change requests. You will help implement scalable solutions and ensure that all system changes meet business, quality and architectural guidelines. Successful candidate will have exceptional analytical skills and will be expected to have hands-on programming skills in building enterprise applications.

In particular you will:

• Provide system support and resolve issues for all systems tools used by various teams


• Create and maintain product and feature roadmaps and manage prioritization and trade-offs.


• Managing local support teams to give adequate and prompt system support on in house software


• Managing and improving system performance and features


• Escalation of system blockers to tech central team.


• Communicate directly with technical teams


• Develop and manage the execution of launch plans.


• Measure and analyse product and feature performance for opportunities to innovate, simplify and create intuitive user interfaces that improve customer experience and increase adoption.


• Create local system to solve problems proactively.


• Aptitude for organization, flexibility and producing results in a fast paced environment


• Develop tools to support the business users.


• Key into organization values and ethics, producing results in a fast-paced environment.


• Research new developments and changes to business processes and Technology


• Management of system changes.


• System analysis and documentation.


• Proposed new developments and changes to business process and Technology.


• Business Process design – functional and technical specifications 

Required Skills & Qualifications

• Bachelor’s Degree in system engineering, computer science or related field from a recognised and accredited University.

• Minimum of 3 -4 years product management experience preferably in retail and consumer internet company

• Experience in managing and successfully driving multiple projects


• Technical ability in using SQL, HTML, Php and Excel, plus the ability to learn in-house tools quick 


• Demonstrated analytical skills and troubleshooting Skills.


• Good Knowledge of product management


• Strong communication skills: experience in coordinating teams and communicating to management

• Strong understanding of object oriented programming and software engineering fundamental

• Good analytical, communication and interpersonal skills.

• Experience in developing large scale mission critical systems an added advantage.

We Offer

• A unique experience in an entrepreneurial, yet structured environment


• A unique opportunity of having strong impact in building the African ecommerce sector


• The opportunity to become part of a highly professional and dynamic team


• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders