Head Of Content

Jumia

Marketing | Algeria

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.


With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.


We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!


 


 


 


Responsabilities :


As Head of Content, your responsibility is to ensure your team creates and optimize customer appealing content on Jumia for customers to have a seamless experience.


 


As Head of Arabic Content, your responsibility is to ensure your team creates and optimize customer appealing content on Jumia for customers to have a seamless experience.




  • Manage a team of 5 to 10 content owner, graphic designer and photographer




  • Lead team in creating content in french and arabic in line with the Jumia standard and KPIs;




  • Own the quality of the product content from picture to text;




  • Manage SLAs & reporting across sub-teams: content writing, photography, image editing, quality control;




  • Responsible for the process of counterfeit control ;




  • Carry out team training on relevant skills ;




  • Monitor the effectiveness of new and existing content tools and take the lead on coming up with solutions ;




  • Synergize with other teams for the optimization of content and other related initiatives ;




  • Work effectively without close supervision and take lead of local projects ;




  • Take part to company monetisation by collaborating to the development of Jumia Studio ;




 


 


Requirements


 




  • Ability to communicate flawlessly in both verbal and written mediums with impeccable spelling and grammar in Arabic and French.




  • Professional written and oral knowledge in English.




  • Advanced knowledge of Microsoft Office (Word, Excel and PowerPoint) tools




  • Working knowledge of Google Office Productivity Tools.




  • You are tech savvy, able to learn quickly how to use new tools




  • Details oriented and seeking perfection ;




  • Ability to deal with ambiguous problems and build lasting solutions ;




  • Project and team management skills are essential ;




  • Proven ability to manage multiple team, competing priorities simultaneously ;




  • Autonomous, you adapt fast and learn by doing ;




 


 





Qualification & Experience


 



  • Master Degree in business, engineering or arts ;


  • 1-2 years' experience in content creation for high traffic website ;




  • 1 year minimum managerial experience ;




  • Working knowledge of the online businesses/e-commerce industry ;




  • Experience with Salesforce is a plus ;




 


 


 


We offer




  • A unique experience in an entrepreneurial, yet structured environment.




  • The opportunity to become part of a highly professional and dynamic team working around the world.




  • An unparalleled personal and professional growth given the challenges that we propose you to take.



Apply