Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

Jumia Services is the Logistics Marketplace Company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost/quality ratio the needs of millions of sellers and customers of Jumia. Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.

You will oversee process standardisation, building new reporting metrics, systems enablement and improving the overall efficiency of for Specialised Logistics business like White goods, FMCG, Perishables for Jumia Services  

Main Responsibilities

• Design & scale Specialised Logistics solution for business demand from various Key commercial projects all Jumia countries in Africa


• Provide expertise in building the 3PL ecosystem of trans loaders, Line Haul, Last mile for those specific businesses


• Design and implement best material handling practices for the specialised goods


• Engineer solutions and SOPs for those practices, follow up with product and tech team to ensure those are built into tools


• Draft and develop complex reporting solutions that to report the KPI’s and build KPI improvement plan for designated KPIs


• Build regular reviews and problem-solving sessions with Commercial team in Jumia 


• Integrate best practices into training modules and implement and audit them in all Jumia Countries 
  KPIs for the role would be focussed on


• Unit economics 


• Customer and vendor experience


• Material handling and pilferage loss
  
  

Required Skills & Qualifications

• Logistics experience in white goods, FMCG


• Solution and SOP design experience 


• PMO and Coordination management 
  
  

We offer:

• A unique experience in an international, entrepreneurial, yet structured environment


• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines


• The opportunity to be part of a team full of talented people with the best backgrounds